Reports

Virtual Keypad enables you to run reports that give you information about your system’s events. In Reports, you can either run a quick report or a custom report. You can only run or receive reports for systems that you can access.

Learn how to run reports by completing the following steps.

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In this clip, we’ll show you how to create reports on VirtualKeypad.com.

Run a Quick Report

Go Reports > Quick Reports.
In Report, choose one of the following:
- Today’s System Events: Displays all events that occurred on the system or systems for that day
- All Troubles and Alarms: Displays all troubles and alarms that occurred on the system or systems
- All App Users: Displays email, name, authority level, and last login for app users or system name for app users
- All System Users: Displays all users that have access to a system or systems, including the user code and/or internal number
- All System Profiles: Displays number, name, profile options, and number of users assigned to a profile or number of users assigned to each profile ordered by system name
- Arming/Disarming Exceptions: Displays all overrides of faulted zones when arming and disarming a system or systems
The report is displayed on the screen. To export the report as a CSV, PDF, or XLSX (Excel Spreadsheet), select the appropriate option in Export near the bottom of the page. Your report is sent in an email.

Run a Custom Report

Go Reports > Custom Reports.
Select the Add icon.
Name the report.
In the calendar, choose a date for the report.
In Systems, choose systems for the report. To remove a system, select the Remove icon next to it. To add a system, select the Add icon.
In the events dropdown, choose All Events, Alarms, Arming/Disarming, Arming Exceptions, or Troubles.
Enter other information as needed, such as Zones, Users, or Types.
If you want to schedule this report to run automatically and sent to you as a PDF, select Schedule.
Select Run.

To edit the report, select Edit. After you’ve made your changes, select Run.